CLOP Ombudsman helps client obtain Freedom of Choice waiver

A family member at a small group home contacted their CLOP Ombudsman to report that her cousin wants to move out on a waiver member and that she was given the Freedom of Choice. The Ombudsman spoke to the client, visited the home, wrote a health standards complaint, and worked with Medicaid Fraud to helped them obtain the waiver. As a result, the client received a waiver and selected her provider from the Freedom of Choice Waiver.