If you or someone you know is a person with a disability in Louisiana who would like to request assistance, call us Monday through Friday, 9:00am to 5:00pm at 504-522-2337 or on our toll-free number, 1-800-960-7705.
One of the following can happen:
- We may be able to assist you through one of our programs. CLICK HERE TO LEARN ABOUT OUR PROGRAMS.
- We also may be able to provide you with information or referrals to help resolve your concerns. CLICK HERE TO LEARN ABOUT OUR INFORMATION AND REFERRALS
There is no cost for any of Disability Rights Louisiana’s (DRLA) services. Client communication with DRLA, including an initial request for services, is privileged as if between attorney and client.
- Please note, that demand for our services far exceeds our capacity to handle all requests. We therefore have established priorities for the type of cases we will handle when caseloads permit. Our priority areas are listed here.
- At this time, due to our existing case obligations, our ability to take on new cases or provide specific legal advice even in our priority areas is significantly limited.
- If you have an issue in one of our priority areas, we still encourage you to contact us so we can at least provide you with information about your legal rights or refer you to persons or programs where you may be able to obtain assistance. FOR MORE INFORMATION ABOUT CASES WE GENERALLY HANDLE, CLICK HERE.
Intake Form
Assistance By Phone
When you call us for assistance at at 504-522-2337, or on our toll-free number, 1-800-960-7705, DRLA is required by our federal funders to collect information for statistical reporting purposes. Therefore, when you contact us, we will ask you personal information, as well as information about your request for assistance, that will be entered on our intake form.
If you have documents related to your issue, please have that information ready when you call.
By providing my phone number to ‘[Your Company Name],’ I agree and acknowledge that Disability Rights Louisiana may send text messages to my wireless phone number for any purpose. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying ‘STOP’.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
DRLA tries to ensure that persons with disabilities have full access and equal enjoyment of its website. If you encounter an accessibility problem or have an accessibility question, please contact us at 504-522-2337 (or our toll free number, 1-800-960-7705) or email us at info@disabilityrightsla.org.
Grievance Procedure for Denial of Services
It is the policy of Disability Rights Louisiana (DRLA) to treat its clients and applicants with fairness and professionalism and to protect the confidential nature of all client information. Clients or applicants who believe they have not been fairly or professionally served by Disability Rights Louisiana, or who believe that their right to confidentiality has been breached, or who believe that the P&A system is out of compliance with the PAIMI Act, have the right to present their grievance for prompt consideration and resolution.
Within thirty days of the denial of services, the applicant may request that the Executive Director conduct a review of his or her request for representation. This may be done in writing or communicated in any way that accommodates the applicant and is effective in communicating the complaint. The Executive Director will be the final arbitrator of grievances concerning representation. The Executive Director will issue a decision within ten (10) working days from receipt of a complaint. The Executive Director reports all such grievances to the Governing Board. The Governing Board, at that time, may ask to review the grievance(s).
To report fraud, waste, or abuse, contact the Louisiana Legislative Auditor (LLA) hotline.
Visit: https://www.lla.la.gov/report-fraud
Or call: 1-844-50-FRAUD (1-844-503-7283)
Fax: 1-844-40-FRAUD (1-844-403-7283)
Mail your printed report form to:
LLA Hotline
P.O. Box 94397
Baton Rouge, LA 70804
