Community Living Ombudsman Program (CLOP) helps client obtain waiver, select provider

The cousin of resident at a small group home contacted their CLOP Ombudsman to report that their cousin wanted to move out on a waiver but was having trouble doing so. The Ombudsman spoke to the client, visited the home, wrote a health standards complaint, and worked with Medicaid Fraud to helped them obtain the waiver. As a result, the client received a waiver and was able to select her provider.